Application Support & Maintenance

In today’s environment, businesses are highly dependent on IT systems for day to day operations. As your business evolves, applications need to change to suit new business scenarios. Application Support and Maintenance is an important element towards enhancing and extending the life of the applications. We focus on seamlessly maintaining and transforming your business-critical applications to meet changing business needs.

Support

We support your applications by providing 24/7 support through ticketing systems or by voice support. Our team of professionals are entrusted to provide effective service by supporting client environment for reducing business impact.

Preventive maintenance

As part of Preventive Maintenance, our engineers:

  • Document frequently occurring issues
  • Test applications in idle time and look for bugs
  • Look for possible solutions that can help enhance application functionality/performance
  • Recommend and execute changes to applications

Enhancements

Our engineers implement minor and major enhancements to applications based on an assessment of application performance and functionality.